Delivery/Processing

Below you can find info regarding our order processing and our courier's delivery times, as well as Import fee info. If you have any questions please contact us via one of the methods below:

E-mail: Guardiansabersaus@gmail.com 

FB Messenger: Guardian Sabers


Free Shipping

Free Delivery is issued by AusPost standard delivery; you of course still have the choice of choosing another service to complete your delivery. Prices below for free shipping are in Australian Dollars (AUD).

Eligibility:

-Domestic (Aus) orders over $150 
-International orders over $250

(Free International shipping is currently being fulfilled by DHL)

Delivery Partner/Processing times

Guardian Sabers strives to get your products to you as quickly and safely as possible.

Orders are processed through our site immediately, and once payment has been made orders begin being prepared within 1 business day (Sat Inclusive). We then aim to have your order shipped within 3 business days at the latest (special items & out of stock items may increase this time).


Lost and Damaged Items

We quality check all items before they leave us, but that doesn't mean things can happen during shipping/ post delivery.
If you are worried or have placed a substantial order; you may want to purchase "Signature on Delivery" or the Insurance option when checking out.
These services obviously cost more; however if a product arrives damaged; or is not able to be located once delivery has been confirmed, then we strictly will not be able to offer any compensation or refund. Please understand and be aware of this.

​Australia Post

Once we have shipped your items you will be Emailed with a tracking number.

For Domestic Orders: Parcel post will deliver in approx. 2-7 business days, with Express post taking approx. 1-4 business days. Delivery locations in rural, remote, and certain non-metropolitan areas may experience an increased wait in delivery time beyond our control.

By utilising Australia Post MyPost Safe Drop Service (‘Service’) you agree that:

You are aware of the risk of utilising the Service and agree that other delivery options were available to you at the time of order. Australia Post will not obtain or require your signature on delivery of your parcel, and that it may leave parcels at your delivery address, either in the delivery location requested by you or some other safe location selected at Australia Post’s sole discretion, without obtaining a signature from any person; and, if your parcel is delivered in the manner described in paragraph above, the parcel will be deemed to have been delivered at the time the parcel is scanned as delivered and left at the delivery address.
To the maximum extent permitted by law, we shall not be liable to you or to any other person for any loss or damage that may be suffered, as a result of any act or omission, whether negligent or otherwise, by or on behalf of Australia Post in relation to the loss or damage to any parcel, including, but not limited to:

A. where it is left at the delivery address in any location as requested pursuant to this Service;
B. where it is left at a delivery address in a manner that is inconsistent with the delivery instructions specified in the request for the Service; or
C. where it is not left at the delivery address, and requires collection from a Post Office; except to the extent that such loss or damage as a direct result of our fraud or wilful misconduct.

Delivery Times

Aus Post's Deliver times can be calculated Here, We ship from 2259
Delivery times are also showed at checkout (unless there are server issues).

DHL's Delivery times can be found Here. 

Please Note: Delays can occur and these times are a guide; The post is beyond our control, and we do apologise.

 

What about import fees?

Your country may charge an import fee on your goods. As this is such an inconsistent charge to plan for in our pricing, we do not pay for customer's import fees. This will have to be paid by the customer and should be considered when buying certain products from us.

We are located in Australia.